They dial one number. They hear what you left.

Record a message or upload a song. When they call your Twilio number, they press 1 for messages or 2 for music. A cell number or a TextNow number will not play this library.

Create a household account

On the call

1 messages · 2 music

Each recording stops at 5 minutes. The 8-digit listener code is only a backup if the call does not arrive on your Twilio number.

Get the number

Use your own Twilio account

Each household connects its own Twilio account. ListenLine stores the auth token encrypted and does not show it again.

Buy a voice number in your Twilio account. Choose a Canadian number with Voice turned on. A cell number or a TextNow number will not work. A trial account can only call numbers you have verified until you upgrade it.
On your library page, paste your Account SID, Auth Token, and that number. ListenLine points the number at this site. They dial it and press 1 for messages or 2 for music.

This is not a way around prison phones

In Canada, inmate calling is controlled by the Correctional Service of Canada and by provincial and territorial jails. Calls usually go only to numbers on an approved list, are time-limited, and are recorded except for solicitor-client calls. ListenLine only answers a normal phone number and plays audio. It does not hide a call, bypass monitoring, or put a number onto a facility list. A facility has to allow that Twilio number before anyone inside can dial it.

Upload only recordings you have the right to use. This portal does not fetch, rip, or pirate music.